TECHNICAL SUPPORT

I provide plethora of services by which I provide assistance to users of technology products such as mobile phones, computers, software products or other electronic or mechanical goods. In general, technical support services attempt to help the user solve specific problems with a product rather than providing training, customization, or other support services.

Typical work activities

I am responsible for the smooth running of computer systems and ensuring users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organisation, but may include: